FAQs
Maimun is a well-established fishing tackles and equipment retailer that provides a wide selection of rods, reels, and fishing accessories. This FAQ section will answer common questions about our services, including shipping, returns, and exchanges. If none of the following questions address your concern, you may also ask our team directly using our contact information shared on the website.
Q: What types of payments are accepted?
A: Maimun uses iPay as a payment gateway, and we can accept Visa, MasterCard, PayPal, and Mpesa. If you would like to pay by bank transfer or cheque, kindly contact us to request for banking information. Orders paid by check will be held for 3-5 business days to allow the cheque to clear.
Q: Are all products listed on our website in stock?
A: At Maimun we like to offer our customers a massive range of products, consisting of many brands. We do stock in large quantities. Unfortunately, sometimes products could be sold out without being specified as ‘sold out’. With thousands of products listed on our online store, products can sell out at any given time. For the best indication of current stock levels, please call or email us.
Q: Why should I subscribe to the newsletter?
A: Our newsletter offers you a direct link to our world, and we're excited to share with you why subscribing to our newsletter is beneficial to you:
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Q: What shipping carriers and delivery methods do Maimun offer?
We use Wells Fargo Courier for inter-county orders and a rider to ship our orders within Nairobi/Mombasa/Malindi.
Q: What if damages are incurred while using products sold by Maimun?
A: Not having control over the use of the products in this catalog, we assume no liability connected with their use. Under no circumstances are we liable for any loss, damage, or expenses of any kind arising out of the use or inability to use these products.
Q: What types of payments are accepted?
Payment - For international clients, we offer payment through PayPal. Please select the USD option on the top right-hand corner of the website and you will see the PayPal option upon checkout